Dubai airport operating at reduced capacity as it tries to clear flight backlog

DUBAI // Dubai International Airport has yet to return to full operations almost 24 hours after Emirates flight EK521 crash-landed. According to parent company Dubai Airports, flights have resumed but arrivals and departures are restricted due to use of only one runway. To compensate, airport authorities are maximising the use of Al Maktoum International Airport […]

DUBAI // Dubai International Airport has yet to return to full operations almost 24 hours after Emirates flight EK521 crash-landed.

According to parent company Dubai Airports, flights have resumed but arrivals and departures are restricted due to use of only one runway.

To compensate, airport authorities are maximising the use of Al Maktoum International Airport (DWC) on the otherside of the city.

Passengers are advised to check with their airline before travelling. Flight EK521 from Thiruvananthapuram, India, was carrying 300 people when it crash landed and caught fire at about 12.45pm on Wednesday.

“Operational teams across the terminals at Dubai International Airport and DWC are doing their best to assist arriving and departing passengers,” said a statement.

“Dubai Airports is working with the General Directorate of Residency and Foreigner Affairs and Dubai Police to assist passengers with issues relating to visa expiry and lost passports.

“Additional shuttle buses have also been deployed to ease the movement of passengers between the terminals.

“Due to reduced capacity, we are having to prioritise arriving flights over departing flights to make the best use of available runway to clear the backlog.”

All food outlets across Dubai International Airport and Al Maktoum are providing free refreshments and water.

Free wifi has also been made available at Dubai International to enable passengers to stay in touch with family and friends, said the statement.

Dubai Airports is urging passengers flying out of both its airports to check with their airlines for flight updates before making their way to the airport.

“Dubai Airports apologises to all our passengers for the inconvenience resulting from the disruption and would like to assure them that we are doing everything in our capacity to ease their journey,” said the statement.

nhanif@thenational.ae

Source: uae news

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