Du internet services 'outage' irks Dubai residents

DUBAI // Du users across parts of the emirate experienced internet service disruptions on Thursday night. Residents in Jumeirah Lakes Towers, Dubai Sports City and the International Media Production Zone took to Twitter to voice their disdain at the poor service. One user claimed their internet connection had been unstable for up to 50 minutes. […]

DUBAI // Du users across parts of the emirate experienced internet service disruptions on Thursday night.

Residents in Jumeirah Lakes Towers, Dubai Sports City and the International Media Production Zone took to Twitter to voice their disdain at the poor service.

One user claimed their internet connection had been unstable for up to 50 minutes.

Du responded to users via Twitter, assuring them that the team was working to resolve the issue “with the highest priority”.

Replying to one customer, the company said: “Hello, sorry to tell you that there is an outage found and our team is working on it to get the services resumed soon.”

On Wednesday, some Etisalat users experienced similar issues as internet services were unavailable during the morning.

The telecommunications company said that customers in various locations across the country faced disruption to their internet services because of “network modernisation and upgrades”.

Etisalat said service was fully restored later in the day.

newsdesk@thenational.ae

Source: uae news

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